The Basic course focuses on the daily/routine tasks and the interim maintenance tasks, with an emphasis on Best Practices for hard floor care, as well as carpet care, restroom care, shower room care, disinfecting, above the floor cleaning, etc. Course lessons include: Basic Lesson 1: Customer Service, Basic Lesson 2: Chemistry of Cleaning, Basic Lesson 3: Basic Cleaning for Above-the-Floor Surfaces, Basic Lesson 4: Basic Cleaning for Hard Floor Surfaces, Basic Lesson 5: Basic Cleaning for Carpeted Floor Surfaces, Basic Lesson 6: Basic Cleaning of Restrooms and Shower Rooms. Upon obtaining a passing score of 80% in each of the six modules, you will receive your Certified Custodial Technician BASIC certification that you can download to print from within the online Learning Management System, which is good for 2 years. This order allows for 60-day access to the online course and to complete the online certification exam. Printed certificates are available for purchase for an additional $10 plus shipping. There is a module re-test fee of $24.99 in the event you need to retake a portion of the exam. This order does not include the Basic Handbook (which is optional) and is available for a discounted rate by emailing CMI@issa.com after your purchase. NOTE: Your login credentials & instructions to access your online course will be sent via email once your order has been processed, which may take up to 1-2 business days.