Facing the Forces of Change has tracked wholesale distribution trends since 1982. This latest edition takes fully into account the economic turmoil of the past two years and discusses trends, implications, and opportunities for wholesaler-distributors. It provides specific recommendations for you and your management team to discuss and implement immediately. Facing the Forces of Change: Decisive Actions for an Uncertain Economy, by IBM’s Guy Blissett, provides wholesaler-distributors with strategic insights into the key business and economic trends affecting the wholesale distribution supply chain through 2015. The four major trend areas are: * Analytics * Services * Technology * Human Capital. Use the innovative strategies and tactics in this landmark trends report to respond to these big-picture trends within your company.