To prepare cleaning service professionals for the CITS Cleaning 101 Exam, download and study the CITS Cleaning 101 Manual.
The Cleaning 101 Manual prepares cleaning professionals on key aspects of the industry that every frontline employee should know, including:
• An Orientation to the Cleaning Industry
• Ground Rules (Dos and Don'ts)
• Typical Work Day
• Cleaning Tips
• How the Cleaning Industry is a Great Place to Be!
Cleaning 101 serves as a pre-requisite for CITS Advanced courses.
After studying the Cleaning 101 Manual, cleaning professionals should take the Cleaning 101 Exam available at issa.com/Cleaning101.